Privacy Policy for Casino Eq9

Effective Date: 1 June 2026

Welcome to Casino Eq9. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services in Australia. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, date of birth, address, email address, phone number, and other contact details.
• Account Information: Username, password, transaction history, and preferences.
• Payment Information: Credit/debit card details, bank account information, and other payment data.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
• Usage Data: Information about how you use our website, games played, and interactions with our services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Information

We collect information directly from you when you register, place bets, make deposits or withdrawals, or communicate with us. We also collect data automatically through cookies and similar tracking technologies when you use our website.

3. Use of Your Information

We use your personal data to:

• Provide, operate, and maintain our services;
• Verify your identity and age to comply with legal obligations;
• Process your transactions and payments;
• Improve our website, products, and services;
• Communicate with you, including sending updates, promotions, and offers;
• Prevent fraud and ensure security;
• Comply with legal and regulatory requirements;
• Conduct research and analysis to improve our offerings.

4. Disclosure of Your Information

We may share your personal information with:

• Service providers and partners who assist in operating our business;
• Regulatory authorities and law enforcement agencies as required by law;
• Payment processors and financial institutions to facilitate transactions;
• Other third parties with your consent or as necessary to protect our rights.

5. International Transfers

Your information may be transferred to and maintained on servers located outside Australia. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

6. Data Security

We implement reasonable technical and organisational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal obligations.

8. Your Rights

Under the Australian Privacy Act 1988 and other applicable laws, you have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete data;
• Request deletion of your personal data, subject to legal and contractual restrictions;
• Object to or restrict processing of your data;
• Withdraw consent at any time where processing is based on consent;
• Complain to the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyse usage, and deliver personalised advertising. You can manage your cookie preferences through your browser settings. For more information, please see our Cookies Policy.

10. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Phone: +61 2 1234 5678

Address: 123 Casino St, Sydney, NSW 2000, Australia

Thank you for trusting Casino Eq9 with your personal information.